Effective Date: 15th September 2024
Welcome to www.tahfiz.com. By accessing or using our website, you agree to be bound by the following terms and conditions, in accordance with the laws of the United Arab Emirates (UAE), specifically governing business activities in Dubai. Please read them carefully. If you do not agree to these terms, please discontinue use of the website.

1. Acceptance of Terms

By accessing and using www.tahfiz.com, you agree to these terms and conditions, which form a legally binding agreement between you and Tahfiz. These terms comply with UAE regulations, including those related to DTCM (Dubai Tourism and Commerce Marketing) permits and event services.

2. Services Provided

Tahfiz provides services related to:
- DTCM permit applications for events.
- Event ticketing solutions.
- Event management services, including compliance with Dubai regulations.
By using our services, you agree to comply with all applicable laws, including DTCM guidelines and any other UAE regulatory requirements related to events and ticketing.

3. Eligibility to Use

To use our website or services, you must:
- Be at least 18 years of age.
- Have legal authority to act on behalf of your company or organization, if applicable.
- Ensure that your use of the website and services complies with all applicable UAE laws, particularly those in Dubai.

4. DTCM Permit Application

Our services related to DTCM permit applications are provided in compliance with Dubai regulations. Tahfiz is not responsible for any delays, rejections, or issues arising from the DTCM’s review of permit applications. Clients are required to provide accurate and complete information when requesting DTCM-related services.

5. Event Ticketing

Tahfiz offers event ticketing services, which may include ticket sales, distribution, and management. All ticketing activities are subject to UAE laws, and clients are responsible for ensuring that their events comply with local legal requirements, including but not limited to:
- DTCM regulations for ticketed events.
- Laws regarding event safety, advertising, and promotions.

6. Pricing and Payment

For DTCM permit services, ticketing, or other event-related services, prices will be agreed upon at the time of contracting. All payments must be made in AED (UAE Dirhams), and are due before services are provided unless otherwise agreed in writing. Tahfiz reserves the right to modify prices without prior notice for future services. Refunds, if applicable, will be subject to our Refund Policy, which complies with UAE consumer protection laws.

7. User Responsibilities

You agree to:
- Provide accurate and complete information when using our services.
- Abide by all applicable UAE laws, including those governing DTCM permits, event ticketing, and event safety.
- Not engage in any fraudulent or illegal activities.

8. Intellectual Property

All content on www.tahfiz.com, including but not limited to text, images, logos, and software, is owned by or licensed to Tahfiz. You may not reproduce, distribute, or use any content without written permission from Tahfiz. Unauthorized use may violate UAE intellectual property laws.

9. Limitation of Liability

To the fullest extent permitted by UAE law, Tahfiz will not be liable for any direct, indirect, incidental, or consequential damages arising from:
- Delays in DTCM permit approvals.
- Event ticketing issues, including ticket cancellations, refunds, or errors.
- Any loss resulting from website use, including technical issues or inaccuracies in the information provided.

10. Compliance with UAE Laws

You agree to comply with all UAE laws and regulations when using our services, including but not limited to:
- UAE Cybercrimes Law (Federal Law No. 5 of 2012).
- DTCM regulations related to events and permits.
- Laws governing commercial practices in Dubai.
Any violation of these laws may result in termination of your access to our services and legal action.

11. Governing Law and Jurisdiction

These terms and conditions are governed by the laws of the United Arab Emirates. Any disputes arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts in Dubai, UAE.

12. Force Majeure

Tahfiz will not be held liable for any failure to perform any obligation under these terms due to circumstances beyond its reasonable control, including acts of God, war, governmental action, or other events considered as force majeure under UAE law.

13. Modifications to Terms

Tahfiz reserves the right to modify these terms and conditions at any time. Any changes will be posted on this page, and continued use of the website after such changes constitutes acceptance of the updated terms.

14. Termination of Services

Tahfiz reserves the right to terminate or suspend your access to our services if you violate these terms or engage in conduct harmful to the company or other users. Termination will not affect any obligations you owe under these terms, including payment of fees.

15. Contact Information

For any questions or concerns about these terms and conditions, please contact us at:
Email: info@tahfizevents.com
Phone: +971567172689