Effective Date: 15th September 2024
At www.tahfiz.com, we value your privacy and are committed to protecting your personal data in accordance with the laws of the United Arab Emirates (UAE), particularly the UAE Federal Law No. 45 of 2021 on Personal Data Protection (PDPL). This Privacy Policy explains how we collect, use, and safeguard your personal data.

1. Information We Collect:

When you use our website or services, we may collect the following types of information: Personal Information: This includes your name, email address, phone number, and other contact details provided during account registration, service inquiries, or when purchasing services (such as DTCM permits or event ticketing).
Financial Information: If you make a payment on the website, we collect payment details, such as credit/debit card information or banking details. All payment transactions are processed securely and in accordance with UAE regulations.
Technical Information: This includes your IP address, browser type, operating system, and information about your usage of our website, which may be collected through cookies and similar technologies.

2. How We Use Your Information:

We may use your personal information for the following purposes:
- To provide services such as DTCM permit applications, ticketing solutions, and event management services.
- To communicate with you regarding updates, changes to services, or customer support inquiries.
- To process payments and transactions securely.
- To improve our website and services through analytics and user feedback.
- To comply with legal and regulatory requirements, including UAE laws and DTCM regulations.

3. Legal Basis for Data Processing

We process your personal data based on one or more of the following legal grounds:
Consent: By using our services and providing your information, you consent to the processing of your data for the purposes outlined in this policy.
Contractual Obligations: Processing is necessary for the performance of a contract (e.g., providing DTCM permits or ticketing services).
Legal Compliance: Processing is required to comply with UAE laws and regulatory obligations.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
Service Providers: We may share your information with third-party service providers (e.g., payment processors, DTCM authorities) to facilitate the services we offer.
Legal Authorities: We may disclose your personal information if required to comply with UAE laws, regulations, or legal processes.

5. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. These measures include:
- Secure encryption of sensitive information (e.g., payment details).
- Regular security assessments and updates to our systems.
- Restricting access to personal data to authorized personnel only.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

6. Your Rights

Under UAE data protection laws, you have the following rights regarding your personal data:
Access: You have the right to request access to your personal data and to receive a copy of it.
Correction: You can request corrections to any inaccurate or incomplete personal data.
Deletion: You may request that we delete your personal data, subject to legal and regulatory requirements.
Objection: You can object to the processing of your personal data in certain circumstances.
Withdrawal of Consent: If we process your data based on consent, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us using the details provided in the "Contact Us" section.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience on www.tahfiz.com. Cookies are small files stored on your device that help us track website usage and provide personalized content.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

8. Retention of Data

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by UAE law. When personal data is no longer needed, we will securely delete or anonymize it.

9. International Data Transfers

Your personal data may be transferred outside the UAE to jurisdictions that may not offer the same level of data protection. In such cases, we will ensure that appropriate safeguards are in place, such as contractual agreements, to protect your data in compliance with UAE regulations.

10. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date, and your continued use of the website constitutes acceptance of the new terms.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

For any questions or concerns about these terms and conditions, please contact us at:
Email: info@tahfizevents.com
Phone: +971567172689